Shipping & Policies
RATES & TRANSIT
We offer Free Shipping for orders that subtotal $50 or more within the 48 Contiguous United States. For orders that subtotal less than $50 we have a flat rate of $9.95 standard shipping within the 48 Contiguous United States. At this time this offer is not available to Alaska, Hawaii, Puerto Rico, Military Addresses (APO/AE/EE/etc), or Internationally. The free shipping offer is automatic once your shopping cart value reaches $50, no coupon needed!
We offer same day shipping on all orders placed by 4pm EST Mon-Fri. Orders received after 4pm will ship out the next business day. You will receive tracking notifications & updates via email alerting you to the status of your shipment so you can easily monitor your order's progress from shipment through delivery. You can also check your progress on our Order Tracking Page. Expedited shipping (1, 2 & 3 day) is available, please call for details.
You can shop at Lamanator Plus with confidence. Our company adheres to strict industry standards for payment processing, including:
- 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
- Industry leading encryption hardware and software methods and security protocols to protect customer information.
- Compliance with the Payment Card Industry Data Security Standard (PCI DSS).
Our goal is your satisfaction! We provide only the best products for cleaning & restoring your laminate or hardwood flooring. We have no doubt that you'll be delighted with the results you'll get using our full line of products. You can be confident that our products will never harm the finish of your floor when used as directed.
In the unlikely event that you need to return or exchange an item, please contact us. You can email or phone our toll free customer service line at 800.252.0202, We'll provide instructions for returning or exchanging your items.
Money Back Guarantee
We are so confident in our products that we offer a 100% Money Back guarantee if you are not completely satisfied with the results. Here are the simple conditions of our Money Back Guarantee:
- Ship back to us any product or empty bottles and all accessories (mops, scrub pads, etc.) ordered
- Request for return must be within 30 days of delivery date to be eligible
- Once we receive products, we will immediately issue your credit card a full refund for your order (less any shipping charges)
We hope this guarantee gives you the confidence to try our products risk free. We know our products work and we are willing to stand behind them.
- 60 day money back guarantee on unopened product
- If we are responsible for an error with your order, we will pay all associated shipping costs
- General refunds will be issued within 2 days of a return