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Shipping & Policies for Lamanator Plus

Shipping & Policies for Lamanator Plus

We thank you for ordering our Lamanator Plus floor cleaning and restoration products. We will pack and ship your order with care & speed! For your convenience we offer Ground Shipping and Expedited Shipping (Next Day, 2nd Day Air & 3 Day Select).  Ground shipping is free on orders over $65.00 & a flat rate of $8.95 for orders under $65.00 (Continental US only, others will be charged carrier rates).  Expedited shipping is backed by our guarantee that the order will arrive in the slated time or we will refund 100% of your shipping cost. (Please note that orders placed after 4pm EST and weekend orders will not ship until the following business day)



Same day shipping* on orders placed by 4:00pm EST.

*Weekends & Holidays not reflected in time of order.

You will be provided a tracking number so you can monitor your package(s) progress online, or you can enter your order number at our Order Tracking Page for your convenience. Website will be updated with tracking information daily by 7:00pm EST.

We've partnered with UPS to offer the speediest delivery times available!  Please CLICK HERE to see the Estimated UPS Ground Delivery Chart to see when you can expect your order from us.

Again, we thank you for shopping with Lamanator Plus. We are the experts in laminate and hardwood floor cleaning and restoration. Please feel free to contact us with any questions.


International Shipping Now Available!

We have partnered with Bongo International to service our customers Worldwide!

Bongo International provides our customers with their very own US address. Once you have a US address, you will be able to make purchases with us as well as other US based online retailers. Bongo receives your purchases and logs them into their online system which you can use to view your items and consolidate them with multiple orders.

International customers can save up to 82% off typical international shipping rates by following these four easy steps:

Register with Bongo and receive a U.S. shipping address.
Enter the Bongo address as both your billing and shipping address.
Use the credit card that you have on file with Bongo as the payment method.
Once the order arrives at Bongo, log into your account to forward to your country.

If you have any questions, please feel free to contact Bongo through live chat or by e-mail. They will be glad to assist you.

Click on the Bongo Banner below to get started!




SECURE SHOPPING

You can shop here with confidence. We have partnered with Authorize.Net, a leading payment gateway since 1996, to accept credit cards and electronic check payments safely and securely for our customers. The Authorize.Net Payment Gateway manages the complex routing of sensitive customer information through the electronic check and credit card processing networks. See an online payments diagram to see how it works. The company adheres to strict industry standards for payment processing, including:
  • 128-bit Secure Sockets Layer (SSL) technology for secure Internet Protocol (IP) transactions.
  • Industry leading encryption hardware and software methods and security protocols to protect customer information.
  • Compliance with the Payment Card Industry Data Security Standard (PCI DSS).

For additional information regarding the privacy of your sensitive cardholder data, please read the Authorize.Net Privacy Policy We are registered with the Authorize.Net Verified Merchant Seal program.

Authorize.Net Merchant - Click to Verify


POLICIES

Our goal is your satisfaction!

We provide only the best products for cleaning & restoring your hardwood or laminate flooring. We have no doubt that you'll be delighted with the results you'll get using our full line of products. You can be confident that our products will never harm the finish of your floor when used as directed.

In the unlikely event that you need to return or exchange an item, please contact us. You can phone our toll free customer service line at 800.252.0202, or you can email us using our convenient contact form at the bottom of this page. We'll provide instructions for returning or exchanging your items.


Money Back Guarantee

We are so confident in our products that we offer a 100% Money Back guarantee (less shipping) if you are not completely satisfied. Here are the conditions of our Money Back Guarantee:
  • Ship back to us all unused product or empty bottles and all accessories (mops, scrub pads, etc.) ordered
  • Request for return must be within 30 days of purchase date to be eligible
  • Once we receive products, we will immediately issue your credit card a full refund for your order (less any shipping charges)
  • Gallon Sizes of our Products are not eligible for the Money Back Guarantee
We hope this unconditional guarantee gives you the confidence to try our products risk free. We know our products work and we are willing to stand behind them.

General policies

  • 60 day money back guarantee on unopened product
  • If we are responsible for an error with your order, we will pay all associated shipping costs
  • General refunds will be issued within 2 days of a return, less shipping charges

With our floor restoration products, you will love your floor again!

If you've been thinking of replacing your weathered, old, scuffed hard wood or laminate flooring -- give us a try first! Our products are so easy to use and will rejuvinate your floors. In many cases our customers are surprised to find that their old floors look practically new again. Before spending thousands of dollars and creating an overwhelming replacement project, try our fantastic Lamanator Plus products.



100% Secure Online Shopping



Payment forms accepted: Visa, Mastercard, American Express, Discover & Paypal
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1-800-252-0202

Copyright © 2014 JKE INC dba LamanatorPlus®
110 Knapp Dr. | Suite 150 | Battle Creek | MI | 49015